Target group

All users and process supporters who need knowledge of Microsoft Dynamics 365 Business Central trading functionality in their work.

Preliminary Knowledge

Knowledge at the level of course Dynamics 365 Business Central Introduction (BC-INT) is required.

 

I found it a very valuable course. On the one hand, I would like to practise more, but I find the theory even more valuable. Very nice that ERP as a whole was also explained and that the trainer also objectively indicated what is possible with Dynamics 365 and that you have to/can make your own choices in this.

Heidi Ansink, Functioneel Applicatiebeheerder

Contents

  • Setup and sales order management; dealing with options in sales documents such as quotes, contracts and orders.
  • Sales pricing and discount structure; entering and maintaining prices and discounts.
  • Customer Service Features; replacement items and third-party item numbers.
  • Setup and purchase order management; dealing with features in purchasing documents such as quotes, contracts and orders.
  • Purchasing with a Workflow; setting up and configuring a Workflow.
  • Procurement proposals; managing inventory items.
  • Surcharges; charge costs to customers or pass through cost.  
  • Order commitment; when can I promise the goods?
  • Return management for customers and suppliers; control the jumble of documents.